Privacy Policy for Discover Barranquilla S.A.S.
Effective Date: October 2024
At Discover Barranquilla S.A.S. (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
- **Information We Collect**
We may collect and process the following types of information:
1.1. Personal Data:**
– Full name, email address, phone number, and contact details when you submit inquiries or book services.
– Payment details (credit/debit card information) when you make purchases.
– Any other information you choose to provide (e.g., feedback, reviews).
1.2. Non-Personal Data:**
– Technical data such as IP addresses, browser type, operating system, and website usage data collected via cookies and similar technologies.
- **How We Use Your Information**
We use your information for the following purposes:
2.1. Service Delivery:**
To provide, personalize, and manage our services, such as booking tours, managing reservations, or processing payments.
2.2. Communication:**
To respond to your inquiries, send service-related communications, or provide updates on bookings and offers.
2.3. Marketing:**
With your consent, to send promotional materials, newsletters, and offers regarding our services. You can opt out of marketing communications at any time.
2.4. Website Improvement:**
To analyze website usage, improve our offerings, and ensure that the website content is presented effectively.
2.5. Legal Obligations:**
To comply with applicable laws, regulations, and court orders.
- **Sharing of Your Information**
We may share your personal information with:
– **Service Providers:** Third-party companies that assist us in delivering services (e.g., payment processors, tour operators).
– **Legal Authorities:** If required by law or to protect our legal rights.
We do not sell or rent your personal data to third parties.
- **Data Security**
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or destruction. However, please note that no system is entirely secure, and we cannot guarantee the absolute security of your data.
- **Your Data Protection Rights**
You have the following rights concerning your personal data:
– **Access:** Request a copy of the personal information we hold about you.
– **Correction:** Request correction of inaccurate or incomplete information.
– **Erasure:** Request deletion of your personal data, subject to legal obligations.
– **Objection:** Object to the processing of your personal data for direct marketing or legitimate interest purposes.
– **Portability:** Request the transfer of your personal data to another entity.
To exercise your rights, please contact us at discoverbaq[at]gmail.com
- **Cookies and Tracking Technologies**
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies collect information about your interactions with our site, such as pages visited and links clicked.
You can manage or disable cookies through your browser settings, but please note that some features of the website may not function properly if cookies are disabled.
- **Third-Party Links**
Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
- **Children’s Privacy**
Our services are not directed to children under 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us so we can take appropriate action.
- **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date, and we encourage you to review it periodically.
- **Contact Us**
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
**Discover Barranquilla S.A.S.**
Email: discoverbaq[at]gmail.com
Phone: +57 315 001 5502
By using our services or interacting with our website, you acknowledge that you have read and understood this Privacy Policy.
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This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Colombian Law 1581 of 2012 on Data Protection.